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Agenda

Monday, Nov 10

5:00pm - 6:00pm

Trolley tour to get to know the property/history
Location: Meet in front of Crane Cottage

6:00pm - 9:00pm

Welcome reception
Location: Crane Cottage Front Lawn

Attire: Casual – Dress warm!

Tuesday, Nov 11

8:00am - 9:00am

Breakfast 
Location: Crane Cottage

9:00am - 9:45am

Keynote: Services in Transition

  • Chris Barbin, CEO of Tercera

9:45am - 11:00am​

Keynote and Fireside Chat: Professional Services in the AI Era 

  • Shally Stanley, VP of Professional Services North America, Amazon Web Services 
11:00am - 11:15am
Break

11:15am - 12:30pm

Panel: Native AI Services: Services & Software Converge

  • Harsh Sehai, CEO, Bridgetown Research
  • Rahul Kayala, CEO, Echelon AI
  • Jaclyn Rice Nelson, CEO, Tribe AI
  • Will Sun, CEO, Auctor
  • Moderator: Chris Barbin 

12:30pm - 1:15pm

Lunch

1:15 pm- 2:45pm

Breakouts: Leading Through Peak Ambiguity 

2:45pm - 3:00pm

Wrap

3:30PM - 5:30pm

Mini Golf Tournament
Meet in front of lobby at 3:30pm

6:30pm - 7:00pm

Cocktails
Location: Grand Dining Room

7:15pm - 10:00pm

Speakeasy Dinner and Casino Night 
Location: Grand Dining Room

Attire: Elevated (take it up a notch) /1920’s 

Wednesday, Nov 12

8:00am - 9:00am

Breakfast
Location: Crane Cottage

9:30am - 10:45am​

Exec Keynote & Fireside Chat: Evolution of the GSIs

  • Jinsook Han, Global Agentic AI Officer and Head of Corp Dev, Genpact

10:45am - 11:00am

Break

11:00am - 12:00pm

Panel: The Evolution of Global Delivery Centers
Facilitator: Mike Epner, Advisor

Participants:

  • Brandy Bass, COO, Stridepath
  • Becky Harris, COO, Huble
  • Erik Duffield, CEO, Hakkoda
  • Manpreet Singh, CEO, BOT Consulting

12:00pm - 1:00pm

Lunch

1:00pm - 1:45pm

Stories from the Field: Experimentation in Outcome Pricing

1:45pm - 2:45pm

Panel: Client Success as a Growth Lever
Moderator: Toni Pavlovich, Advisor and Former CCO of Splunk

Participants:

  • Jane Gibson, CCO of Caylent
  • Sam Griffin, VP of Client Engagement, Rithum
  • Israel Forst, GM of Valiantys North America

3:00pm - 3:15pm

Wrap up

3:30pm - 5:30pm

Small group activity or free time
Meet your groups outside of lobby 

6:30pm - 9:00pm

Low country seafood boil
Location: Pool Lawn

Attire: Casual – dress warm

Thursday, Nov 13

8:00am - 9:00am

Breakfast
Location: Crane Cottage

9:00am - 10:00am

Panel: Biggest Failures, Boldest Lessons
Moderator: Michelle Swan

Participants:

  • Chris Barbin, CEO of Tercera
  • Mike Epner, Board Advisor
  • Toni Pavlovich, Board Advisor

10:00am - 10:30am

Reflection and Share: One idea you’re taking forward

10:30am - 11:00am

Closing comments and wrap

Overall attire: Resort Casual
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