AI is reshaping tech services from the inside out, but it’s not the extinction event that many claim. In our research report, A New Services Playbook for the AI Era, we provide services leaders with data and practical guidance to help them evolve and thrive in the AI era. AI isn’t just a tool to make teams more efficient, it’s a catalyst for entirely new ways of operating.
Inside, you’ll find:
- How services models and KPIs are evolving
- What defines an AI-native services firm (and why that matters)
- How firms are rethinking talent, delivery, GTM and operations
- Where the highest margin opportunities lie and how to claim them
Whether you’re a leader building an AI-native services firm from the ground up, or a leader trying to rewire an existing firm to stay relevant and thrive, this guide is for you.